Infor Baan ERP LN Managed Service
What is our Infor Baan ERP LN Managed Service?
Our Managed Service is for any company that has decided to deploy Infor Baan or
Infor ERP LN needs help keeping it running from day to day.
Not all companies are alike, and neither are our Managed Service offerings!
If you have internal IT resource and Business Analysts then our service can offer
additional resource as and when required to supplement your technical and functional
knowledge needs.
Where you don’t have an IT department we can look after all of your needs, both
for your Infor Baan or Infor ERP LN system and, if required, all of your other IT.
Our helpdesk can be contacted by telephone, by email, or directly though the web
and is staffed by people that not only understand IT but your business too. We know
that a problem producing a delivery note or entering a sales order has a real impact
on your customer service which is why we will treat it with as much urgency as a
technical issue.
Our helpdesk opening hours are built around your needs ensuring you get the best
value from our services.
Many of our customers also include optional pre-paid days at a preferential rate
for additional requirements such as functional consulting and report writing.
A Managed Service package allows you to fix your monthly ERP and IT support costs
so you can plan, with confidence, your IT budget.
We take great pride in the skills and knowledge of our people and we are proud to
have a number of ex Baan and Infor employees on our team along with people that
have used Triton, Baan IV and V and Infor ERP LN both in business and as professional
consultants for one of the ‘Big 4’ consultancies. This allied to their real
world experience of business ensures that you have the very best people on your
team.
To find out more about our Managed Service Packages Contact
Us for a free no obligation discussion.