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AX Managed Services

What is our Managed Service?

Our AX Managed Service is aimed at any company that has decided to deploy Microsoft Dynamics AX or Axapta and needs help keeping it running smoothly from day-to-day.

Not all companies are alike, and neither are our Managed Service offerings!

If you have internal IT resource and Business Analysts then our service can offer additional resource as and when required to supplement your technical and functional knowledge needs.

Where you don’t have an IT department we can look after all of your needs, both for your Microsoft Dynamics AX ERP system and, if required, all of your other IT.

Our helpdesk can be contacted by telephone, by email, or directly though the web and is staffed by people that not only understand ERP and IT but your business too. We know that a problem producing a delivery note or entering a sales order has a real impact on your customer service which is why we will treat it with as much urgency as any technical issue.

Our helpdesk opening hours are built around your needs too; ensuring you get the very best value from our services.

Many of our customers also include optional pre-paid days at a preferential rate for additional requirements such as functional consulting or report writing.

Our AX Managed Service package allows you to fix your monthly ERP and IT support costs so you can plan your IT budget with confidence.

We take great pride in the skills and knowledge of our people and actively encourage them, through our incentive programs, to qualify as Microsoft Certified Professionals. This allied to their real world experience of business ensures that you have the very best people on your team.

Neustro is a Microsoft Gold Partner and this has been achieved by a strong commitment to training, customer support and innovation.

To find out more about our Managed Service Packages Contact Us for a free no obligation discussion.